Frequently Asked Questions

NotForgotten is a follow-up service that helps businesses turn quotes into paying jobs. We ensure no lead is left behind by professionally contacting potential clients after they receive a quote from you. 

• You send us your client’s details through our secure form — only after confirming they’ve given permission to be contacted.
   
• We follow up via email, SMS, or phone (depending on your preference) using a professional, friendly approach.
   
• You receive updates on the outcome so you can focus on doing the work you love.

Any business that provides quotes to potential clients and wants to increase their conversion rate. This includes tradespeople, service providers, consultants, and more. 

Yes — but only once you have confirmed they’ve given permission. We always follow your preferred tone and style to maintain your brand’s reputation. 

We take data security seriously. All client details are handled in accordance with our Privacy Policy, stored securely, and never shared with third parties without permission. 

Absolutely. We can work from your existing templates or create custom ones that reflect your brand voice. 

We offer a simple monthly subscription starting at $50 per month for early adopters. This includes a set number of follow-ups, with the option to add more if needed. 

No. You can cancel anytime — but we’re confident you’ll see the value in our service. 

We respect all requests immediately and remove them from the follow-up process. 

Simply complete our secure sign-up form, and we’ll guide you through the quick setup process.